Tango Telecom is a leading global provider of Data Monetisation Solutions for evolving mobile networks. Our high performance solutions are deployed at the core of some of the world’s most demanding networks América Móvil, Axiata Group, Telenor Group and the Telefónica Group, currently supporting over 180 live deployments serving 1 billion subscribers in 50+ countries.
Due to ongoing expansion, we are looking for experienced customer operations support engineers to join our high energy Customer Operations Team. We are seeking self-starters and team players who can innovate, problem solve, think creatively and are looking to advance their knowledge and careers to reach their full potential.
As this is an engineering role, our ideal candidate will come from a software support or development background with a strong bias towards customer operations. The role offers technical challenges and learning opportunities which will suit a self-driven individual to assist and support our valued customers. This role will be based in Tango Telecom’s Headquarters, Limerick, Ireland with opportunities for international travel.
PRINCIPAL RESPONSIBILITIES
You should possess a high level of spoken and written English; have a relevant degree with 5+ year’s industry experience; and a proven background in the following:
Previous knowledge of technologies such as Elasticsearch, X-Pack and Kibana are highly desirable while a basic understanding of Java and/or C++ coding methodologies would be of benefit. Exposure to protocols such as SS7, Sigtran, MAP, SMPP or Diameter would also be of interest.
In return, we are offering a highly competitive package and an excellent opportunity to progress your career in a rapidly expanding and award-winning company.
Elasticsearch and Kibana are trademarks of Elasticsearch BV, registered in the U.S. and in other countries. MySQL is a registered trademark of MySQL AB, Inc. in the United States and other countries. Oracle and Java are registered trademarks of Oracle and/or its affiliates. All other trademarks are acknowledged as the property of their respective owners.
“Zain Sudan needed a flexible solution that would protect our network from SMS fraud and abuse and our subscribers from SMS Spam. Having evaluated a number of vendors, we chose iAX™ SMS Anti-Spam bec... ” Read More»
CMO
Zain Sudan
“Zain selected Tango Telecom based on their approach to modular design, cost effectiveness, extensibility and scalability. By deploying iAX™ SMS, we can rapidly and confidently expand our SMS deliver... ” Read More»
CIO
Zain Group
““Since 2011, the Tango DRE has allowed us to offer the most tailored and subscriber centric data plans and promotions on the market. Today, we have over 13 million active data users every day and t... ” Read More»
CIO
Robi Axiata Ltd