Tango Telecom is a leading global provider of Data Monetisation Solutions for evolving mobile networks. Our high performance solutions are deployed at the core of some of the world’s most demanding networks América Móvil, Axiata Group, Telenor Group and the Telefónica Group, currently supporting over 180 live deployments serving 1 billion subscribers in 50+ countries.
Due to ongoing expansion, we are looking for experienced customer operations support engineers to join our high energy Customer Operations Team. We are seeking self-starters and team players who can innovate, problem solve, think creatively and are looking to advance their knowledge and careers to reach their full potential.
As this is an engineering role, our ideal candidate will come from a software support or development background with a strong bias towards customer operations. The role offers technical challenges and learning opportunities which will suit a self-driven individual to assist and support our valued customers. This role will be based in Tango Telecom’s Mexico City office with opportunities for international travel.
SKILLS AND EXPERIENCE
You should possess a high level of spoken and written English; have a relevant degree with 5+ year’s industry experience; and a proven background in the following:
Previous knowledge of technologies such as Elasticsearch, X-Pack and Kibana are highly desirable while a basic understanding of Java and/or C++ coding methodologies would be of benefit. Exposure to protocols such as SS7, Sigtran, MAP, SMPP or Diameter would also be of interest.
In return, we are offering a highly competitive package and an excellent opportunity to progress your career in a rapidly expanding and award-winning company. Please email email@example.com with your C.V.
“We evaluated a number of vendors and chose iAX™ Data because coupled with Tango Telecom’s unrivalled expertise; it was the fastest and most flexible method for Iusacell to introduce data charging ... ” Read More»
Iusacell (now AT&T Mexico)
“Tango Telecom’s solution give us an intuitive, automated way to engage with our subscribers in real-time using post call notifications. By creating offers based on real-time actionable analysis of ... ” Read More»
Head of VAS & MFS Planning
“The flexibility and service velocity of the solution has allowed us to launch in excess of 400 data plans in response to our subscribers’ increasing appetite for data services.... ” Read More»
Robi Axiata Ltd