Our Real-time Engagement solution enables operators to create and send engaging campaigns to highly targeted subscriber segments using multiple delivery channels (APP, USSD, SMS, Email, MMS). Operators can engage with their subscribers at optimal cross-selling and upselling opportunities including reaching a low balance, trying to access a new service, arriving at a particular location and at times of high or low usage.
Tango Telecom’s Real-time Engagement solution automates the process of selecting and delivering targeted offers and promotions: ensuring that the right offer always reaches the right subscriber at the right time.
When every subscriber engagement is contextual and relevant, the operator benefits from increased service adoption, better service monetisation and increased subscriber loyalty.
The Tango Telecom Real-time Engagement is a key application of the Tango DRE™ and is fully virtualised and cloud-available globally, enabling operators to benefit today from the many advantages of network functions virtualisation (NFV).
“The flexibility and service velocity of the solution has allowed us to launch in excess of 400 data plans in response to our subscribers’ increasing appetite for data services.... ” Read More»
Robi Axiata Ltd
“We evaluated a number of vendors and chose iAX™ Data because coupled with Tango Telecom’s unrivalled expertise; it was the fastest and most flexible method for Iusacell to introduce data charging ... ” Read More»
Iusacell (now AT&T Mexico)
“Tango Telecom’s solution give us an intuitive, automated way to engage with our subscribers in real-time using post call notifications. By creating offers based on real-time actionable analysis of ... ” Read More»
Head of VAS & MFS Planning