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    Personalised interactive on-device experience at home and while roaming

Offer your subscribers
greater choice and greater control

Enable your subscribers to manage and personalise their mobile experience right from their phones without the need for costly customer service intervention.  We enable you to offer your subscribers a personalised and interactive on-device experience while at home or while roaming via Smartphone App, USSD, SMS, Web portal, etc. 

Our Subscriber Interaction and Self-Care Solution offers a range of targeted services including parental controls, usage tracking, service discovery, plan purchasing, marketing offers, mBanking and activation of new services including roaming services.

Tango Telecom Self-Care App

Provide an outstanding subscriber experience

  • Enhance subscribers' experience through easy service access, greater choice and greater control - all in real-time
  • Increase subscribers' trust with real-time usage notification especially while using roaming data services
  • Increase profitability through faster time to revenue for new services through on-device service discovery, purchase and activation
  • Reduce costs by removing the need for customer service intervention   

Resources

Customers
  • “Zain selected Tango Telecom based on their approach to modular design, cost effectiveness, extensibility and scalability. By deploying iAX™ SMS, we can rapidly and confidently expand our SMS deliver... ” Read More»

    CIO
    Zain Group

  • “Zain Sudan needed a flexible solution that would protect our network from SMS fraud and abuse and our subscribers from SMS Spam. Having evaluated a number of vendors, we chose iAX™ SMS Anti-Spam bec... ” Read More»

    CMO
    Zain Sudan

  • ““Since 2011, the Tango DRE has allowed us to offer the most tailored and subscriber centric data plans and promotions on the market. Today, we have over 13 million active data users every day and t... ” Read More»

    CIO
    Robi Axiata Ltd